Postponement FAQs

Commencement

Will commencement dates shift if semester dates shift?

UNT announced on March 20 that Spring 2020 Commencement will be postponed. In addition, the UNT Grad Block Party has been cancelled. Providing our students and their families with an opportunity to celebrate the tremendous accomplishment of earning a degree is one of the most important things we do. We are monitoring the ever-changing situation but in light of the current unprecedented global events and knowing that families need to know how to handle travel arrangements, we decided to delay all Spring 2020 commencement ceremonies. Revised dates and a revised schedule will be posted at commencement.unt.edu when it has been finalized.

Has a new date or schedule been determined for Spring 2020 commencement?

We are monitoring the ever-changing situation and revised dates and a revised schedule will be posted at commencement.unt.edu when it has been finalized.

Regalia

If I haven’t purchased regalia yet, should I do it now, knowing that commencement has been postponed?

In an effort to keep students and staff healthy and safe, Barnes & Noble is closing March 24 – April 5 so purchasing regalia in the store or having it shipped to the store during that time will not be an option.

 

Can I pick up a cap and gown even if I didn’t pre-order them?

Not at this time. In an effort to keep students and staff healthy and safe, Barnes & Noble is closing March 24 – April 5 so purchasing regalia in the store or having it shipped to the store during that time will not be an option.

 

I pre-ordered my bachelor's or masters' cap and gown online and would like it shipped to me even though the May commencement ceremony has been postponed. What should I do?

Contact Barnes & Noble by email at AM8085@bncollege.com. Please include your name, phone number and preferred shipping address. They will reach out to you to take payment over the phone and ship the regalia to you. Please note, any regalia purchased now is a final purchase. Regalia purchased before the postponement announcement can still be refunded if the items are in original condition.

 

I pre-ordered my cap and gown online. Will you hold the items until the rescheduled commencement ceremony?

Because Barnes & Noble is closed March 24 – April 5, staff will not be available to accept orders shipped to the store between those dates. When the store reopens, staff will start contacting customers who pre-ordered their regalia directly with information about their order regarding new estimated times of arrival for pick-up and payment options.

 

I have not pre-ordered my cap and gown, but would still like to purchase regardless of the commencement ceremony being postponed. How can I do this?

While Barnes & Noble is closed March 24 – April 5, customers do not have the option to come into the store to purchase caps and gowns. When the store re-opens you will be able to place an order in the store or by phone.

 

I am a faculty member who pre-ordered my regalia for May commencement. What do I need to do regarding this pre-order?

Faculty members who pre-ordered their complimentary regalia rentals do not need to contact Barnes & Noble regarding their orders. These orders have not shipped out to the UNT store and are being held at Jostens' warehouse until July 4, pending new commencement dates. The bookstore staff will reach out by email once the new commencement date is set to confirm whether you are attending. Once the store receives confirmation, the staff will resubmit or release the regalia order for you.

 

I pre-ordered my doctoral rental regalia online and still would like to receive it for pictures. What should I do?

The bookstore will be reaching out to all pre-ordered doctoral regalia rental customers over the next few days to confirm whether they still want to rent their regalia for a one- to two-week period in May. Customers will need to pay $78.99 each time they rent regalia. As of this time, doctoral regalia can only be rented for a maximum of two weeks. Please contact AM8085@bncollege.com if you like to arrange for different dates. The earliest date available for doctoral rental regalia at this time is May 1.

 

I ordered graduation announcements at Jostens.com online. Can I cancel/refund my order or change my announcement dates?

No. Announcements are customized orders not subject to refunds through Jostens.com. Jostens currently has a free work-around for students whose commencement ceremonies have been postponed that they can use from their home computers.

At Jostens.com, students should click on the "Commencement Postponed" link under Graduation Announcements. This is a free template for a graduation announcement insert and uses the same font as the original announcements. Once the new commencement dates have been published, students who have already ordered announcements with the original commencement ceremony dates can use this to fill in the new date, time and place. Students can then print and place this insert into their announcements to notify their invitees of the commencement ceremony changes.

 

I haven't ordered announcements yet, but would like to place an order to announce I have graduated. Currently, I still see the May 2020 commencement dates on the site. What should I do?

Jostens.com and UNT are working on a generalized announcement template excluding dates for those students who wish to announce to their friends and family members that they've graduated. Please check back on Jostens.com over the following weeks for this option. Do not order the announcements with the original May 2020 ceremony dates if you want this option. These orders will not be converted and will ship with the original dates on them. Please also note announcements take an estimated three weeks from the time the order is placed until the order ships out.

 I have a quesiton about regalia that is not addressed here. Who can I contact?

You can send other questions by email to SM8085@bncollege.com.